AI Communications Specialist

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Build and lead an always-on press engine focused on AI.
• Partner with our PR agency to develop narratives and storylines.
• Partner with internal stakeholders to source data, customer use cases and feature updates to shape angles and news moments.
• Maintain a pulse on industry news and surface opportunities for Canva within the AI space, together with cross functional teams.
• Act as always-on Communications partner to AI product leaders, driving thought leadership and building profile through press, social media and industry events.
• Shape announcement strategies across media and social channels for product launches, including in collaboration with external partners.
• Own content creation across formats such as op-eds, presentations, social media, and newsletters.

You're probably a match if

• You have a journalist’s nose for news and a sharp instinct for spotting how brand communication is evolving.
• You’re deeply curious about AI and confident engaging with complex, technical subject matter
• You feel comfortable challenging the status quo and shaping unconventional narratives.
• You craft compelling stories, pitch high-value ideas, and create content that demands attention.
• You thrive in fast-paced, dynamic environments and take pride in owning big, impactful projects.
• You have a track record of creating and scaling successful end-to-end PR programs for fast-growing tech companies, whether at an agency or in-house.
• You bring strong media relationships and an appetite to build new ones across all formats, including podcasts and Substacks.
• You have a knack for crafting compelling narratives around highly technical topics—both in writing and in presentations—with minimal oversight.
• You have a deep understanding of the state of play in AI, including influential voices and key news drivers.
• You can translate deeply technical topics into strong external positioning for a wide range of audiences, including developers, engineers, and executive decision makers.
• You demonstrate strong judgment and can operate autonomously when handling nuanced subject matter or situations.

About the team

The Global Communications team exists to tell Canva’s story to the world in bold, creative, and consistent ways. We protect and elevate Canva’s reputation, drive global awareness, and align messaging across regions and channels.

Within this group, you’ll be part of the fast-moving, detail-oriented Product Communications team, a hands-on crew passionate about putting Canva’s technical innovations and real user impact in the spotlight, from our major launches to industry stages and driving our narrative through an always-on effort during every moment in between.

This role sits at the intersection of technical storytelling, media strategy, and tastemaker engagement. You’ll help scale communications efforts for Canva’s AI and innovation pillar—crafting bespoke narratives, being opportunistic about driving quick-turn media engagement, and elevating Canva’s leadership in industry conversations, in both traditional and emerging media channels.

You have a strong pulse on the AI, developer and tech industry landscape, understand what shapes media cycles, and bring creative instincts for new tactics to cut through. We’ll rely on you to combine calculated opportunism, reputation management skills and deep media instincts to push the boundaries of how the story of AI innovation at Canva is told, shared, and amplified.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $106,000 to $161,000 USD. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.