Communications Specialist

Anticipated hiring rage between $72,720-$88,080 depending on qualifications.

This role will support the NWSA’s communications and outreach efforts. This role will involve gathering and disseminating information, executing on our existing social media and branding strategy, supporting organization events, and maintaining communication assets for use across the organization.

• Data and Information Gathering: this role would collect and compile relevant data and information to support various communication strategies including media inquiries, stakeholder inquiries, and cross-organizational requests. Conduct special research and projects at the request of the Communications Director. 
• Content Creation and Distribution: Working closely with the Communications and Outreach Manager, this role would execute on our existing branding and social media strategies working to create and distribute engaging content across various online platforms including the website, web portal, and social media channels.
• Event Support: this role would assist with planning and execution of several event types undertaken by the Communications department including press events, community engagement events, stakeholder events, and quarterly NWSA Team Huddles.
• Stakeholder Engagement: this role would support the department in building and maintaining positive relationships with key NWSA stakeholders including supply chain partners, homeport partners, and community.
• Conduct general internal asset organization and maintenance: this role would help maintain internal assets including photos on the shared PhotoShelter websites, maintain up-to-date graphics and visuals, conduct share point page maintenance.

A bachelor’s degree in communication, business administration, or other related area is required. An additional four (4) years related experience can substitute for the degree. 

A minimum of two (2) years’ experience working in a professional environment performing related work that demonstrates skills proficient to succeed in this role is required. 

Knowledge

• Critical thinking and problem solving
• Social media best practices and content scheduling and publishing
• Attention to detail
• Customer service focus

• Effective written and verbal communication, writing for different audiences
• Content creation skills to include writing, editing and basic graphic design
• Basic data analysis
• Basic project management
• File organization and management

• Independently gather data and information
• Assess quality and credibility of information sources
• Summarize complex information in a concise and clear manner
• Problem solving and adaptability
• Managing basic logistics to ensure smooth event operations
• Address stakeholder inquiries and concerns effectively and professionally

This individual must demonstrate a caring customer service attitude, a strong commitment to operational excellence, and dedication to the organization’s core values: Service Excellence and Partnership; Boldness, Innovation and Adaptability; Environmental Leadership; Fiscal Responsibility; Asset Management; and Health and Safety.

NWSA seeks candidates who will embrace and model these values both internally and externally, and who understand what it means to carry out these values in their everyday work. We value individuals who also bring an impeccable work ethic, honesty, and integrity, and who consistently exhibit enthusiasm, energy, and a drive to succeed.

In accordance with the Immigration Control and Reform Act of 1986, all persons offered employment must provide acceptable proof of identity and authorization to work in the United States. Proof will be required prior to employment.

The successful candidate must possess (or obtain within 30 days of employment) a valid driver's license. Candidate must be able to successfully complete a background investigation. Candidate must also be able to obtain/maintain a Transportation Worker Identification Credential (TWIC), which is a program managed by the Department of Homeland Security (DHS). Information on this program can be viewed here. 

THE NORTHWEST SEAPORT ALLIANCE IS COMMITTED TO PROVIDING A WORKPLACE THAT IS FREE FROM ILLEGAL DISCRIMINATION AND HARASSMENT. WE ADHERE TO ALL APPLICABLE STATE AND FEDERAL ANTI-DISCRIMINATION LAWS.