Digital Communications Specialist

This position may close at any time based on the needs of the Court.

 Applicants are encouraged to apply promptly.

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. With an annual budget exceeding $1 billion, the Court operation scales one of the nation’s largest counties, covering over 4,084 square miles and serving over 10 million residents. 

The Court’s justice-oriented mission, dynamic workforce and the ever-evolving needs of the community at large offer bold and rewarding opportunities for talented, public-sector professionals and leaders who seek to foster and realize positive impact. Find out more about your future with the Superior Court of Los Angeles County – connect with us today.

ABOUT THE POSITION

The Superior Court of Los Angeles County is seeking dynamic, well-qualified and highly organized individuals to fill the position of Digital Communications Specialist. The Digital Communications Specialist will lead the strategic planning, implementation, and ongoing management of various digital platforms for the Court including digital signage, the Court’s website, and intranet site. This role will primarily focus on managing a scalable and sustainable signage architecture for the Court Signage Project that serves all courthouse locations, ensuring seamless integration with existing infrastructure and future expansion needs. This role will also be responsible for overseeing content management for the Court’s website, including the review, update, and strategic reorganization of web pages to ensure accuracy, usability, and alignment with the Court’s digital standards. This role evaluates content change requests submitted by various divisions, assessing placement, structure, and clarity to ensure consistency with the Court’s branding, editorial style, and information architecture. The role will also be responsible for leading other court wide digital communications efforts as needed. 

For a detailed job description, please click here. Please note the requirements in the job description may vary from the requirements in the bulletin. Applicants must meet the requirements stated in this bulletin.  

Key Responsibilities

• Implement a unified digital signage framework that supports centralized control while allowing for localized content flexibility. Establish robust governance protocols for content creation, approval, and publishing. 
• Enforce consistent branding, tone, and visual standards across all digital signage content. 
• Track signage performance metrics, user engagement, and system reliability to refine content strategies, improve display effectiveness, and ensure timely updates. 
• Assist with the maintenance and changes to the Court’s website as well as other platform enhancements in collaboration with IT and contractors, ensuring content structure and design meet user needs and technical standards.
• Work with court managers, judicial officers, and staff to identify communication needs and ensure content is accurate, timely, and aligned with organizational goals.
• Maintain the architecture and content strategy for the Court’s intranet in coordination with the IT team.
• Support the planning and design of social media campaigns to increase engagement.
• Review website, and social media analytics, prepare statistical reports, and recommend improvements to enhance user experience and platform effectiveness.

THIS IS A TELEWORK ELIGIBLE OPPORTUNITY

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.

SELECTION REQUIREMENTS:

To qualify, you must meet one of the following requirements at the time of application:

Option I: Bachelor's degree* in marketing, communications, English, journalism, graphic design, digital media/multimedia design, information systems, human-computer interaction, data analytics or digital strategy – AND – three (3) years of professional experience producing and managing digital media content and administering high-traffic websites.

Option II: Seven (7) years of professional experience producing and managing digital media content and administering high-traffic websites.

*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

APPLICATION REQUIREMENTS

To be considered for this role, the following documents must be attached to your application at the time of filing:

• Portfolio that highlights past relevant work. This may include marketing materials, campaigns, social media content, digital content, or videos and photos. (Please attach portfolio file to your application in the “Writing Sample” Field)
• Resume
• Cover Letter

DESIRABLE QUALIFICATIONS:

• Proficiency with content management systems (Sharepoint) for the deployment of content and digital signage platforms (BrightSign, or similar systems).
• Excellent proficiency in content creation, coordinating projects from inception to completion with knowledge of best communications-based practices and designing compelling and engaging collateral.
• Thorough understanding of cohesive branding and visual design concepts including typography, layout design, interactivity, and animation.
• Exceptional written and oral communication skills, with the ability to produce clear, concise, and timely communications-based deliverables on tight deadlines.
• Strong collaboration and communication skills, including experience working across divisions and executive offices.
• Experience with governance frameworks for digital content, including editorial workflows and quality assurance.
• Experience developing engaging UI/UX experiences within an existing online content management system.
• Experience in developing and executing communication plans that utilize different platforms (such as video, print and digital) to target diverse internal and external audiences.

APPLICANT SUPPORT & INFORMATION

Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. 

Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE.

WHAT TO EXPECT AFTER APPLYING

This recruitment process will take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:

EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. 

ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in the assessment process that may consist of any combination of written, performance, or oral appraisal to evaluate further job-related experience, knowledge, skills, and abilities.

ELIGIBILITY: Applicants who successfully pass each (and all) recruitment steps will be placed on an eligible list which will remain active for approximately one (1) year and may be invited to participate in a selection interview. Other vacancies may be filled using this list.

Questions regarding this posting may be e-mailed to 

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Los Angeles Superior Court is an equal opportunity employer.