RxBenefits Corporate Communications team is seeking a Director, Corporate Communications to lead and elevate the way we communicate internally. Working closely with the HR and executive leadership teams, this role will oversee the development and execution of an internal communications strategy that conveys RxBenefits' mission, business strategy, progress, and corporate values. The Director will collaborate with senior executives and cross-functional teams to align messaging, drive engagement, and ensure consistency with RxBenefits’ brand voice. This critical role requires a visionary leader who thrives on shaping narratives, guiding organizational change, and building connections that foster trust and enthusiasm throughout the company.
Essential Job Responsibilities Include:
- In partnership with the HR and executive leadership teams, develop an internal communications strategy and roadmap to convey the company's mission and vision, business strategy, progress against that strategy, and the values shared by our people.
- Engage with senior executives and business leaders to shape and communicate major themes/topics and key messages in brand voice.
- Act in a consultative capacity to advise the executive leadership team and other stakeholders to ensure strategic alignment and consistency with brand standards — address gaps and misalignments promptly and professionally.
- Manage strategy and content for company-wide meetings and advise on functional meetings.
- Support change management initiatives with thoughtful communications that generate excitement and optimism for the future of RxBenefits; help our people adapt to constant change.
- Work to ensure leaders and stakeholders are well-briefed and show up in ways that are relevant, timely, and responsive.
- Collaborate with internal SMEs to ensure content is compelling and meets business objectives.
- Make relevant, persuasive recommendations to senior leaders and cross functional partners to influence their individual communications approach in a way that remains consistent with the Company voice yet incorporates and respects their business and leadership style.
- Ghostwrite for different leader voices and audiences with precision; deliver flawless writing that is authentic and genuine, yet consistent with RxBenefits’ brand.
Required Skills / Experience:
- BA/BS in journalism, communications, or related field; Master’s level degree preferred
- 10-12 years of experience telling stories and developing content as a journalist or in a communications- or content-focused role
- Minimum of 7 years of experience in an executive communications position, serving senior executives
- Pharmacy/PBM/healthcare experience preferred
- Previous experience managing direct reports and/or leading a team
- Strong executive presence and confidence, willing to take on big challenges, advocate a position, build a business case, and influence others
- Deep understanding of branding principles and ability to develop and execute employee brand-building programs
- Ability to work with executive and senior leadership; excellent negotiation, influencing, and presentation skills
- Demonstrated track record of developing original speeches and other communications content on behalf of senior executives
- Strong project management skills including the ability to manage a busy team juggling multiple ongoing projects
- Strong project management, collaboration, and communication skills
- Strong knowledge of AP style and ability to quickly get up-to-speed with brand style
Software Proficiency:
- Expertise in Microsoft Word and PowerPoint
- Proficiency with Sharepoint
- Familiarity with virtual meeting and webinar hosting platforms such as Teams, GoToMeeting, Zoom, GoToWebinar, and ON24
- Ability to quickly learn and deploy design tools such as Canva
- Understanding of how to use AI tools to help content development