Internal Communications Manager, Health Markets

Internal Communications Manager, Health Markets

Are you passionate about science, innovation and healthcare and want to work for a global leader that helps advance human progress?

Do you enjoy working in a fast-paced, inclusive environment that values learning and collaboration?

Do you enjoy working with business partners to develop and execute communication strategies that drive employee engagement and culture?

About Our Team

Elsevier’s Health Markets business empowers healthcare professionals, educators and medical/nursing students with trusted content, critical insights and innovative technologies, helping them make confident decisions, improve learning outcomes and advance healthcare for the benefit of every patient.

Our comprehensive suite of products, including ClinicalKey AI, HESI, Sherpath AI and Program Solutions, helps bridge gaps between healthcare education and clinical practice. These solutions provide actionable insights, personalized learning and seamless access to reliable content, enabling users to make informed decisions and adapt to evolving challenges in healthcare.

Everything we do is rooted in trusted, quality, verified information. Our AI tools draw from millions of accurate, verifiable and up-to-date sources, including peer-reviewed articles and abstracts from our scientific journals, medical books, and evidence-based clinical overviews.

About the Role

We are looking for a highly collaborative, driven and results-oriented Internal Communications Manager for Elsevier’s Health Markets business. The role reports to the VP, Global Communications, Health and Corporate Markets, and will be key in helping us connect, inspire and engage more than 1,500 employees in 25+ countries who support Health Markets globally. This role is Hybrid (preferably near Philadelphia, PA office). This role reports to the VP, Global Communications, Health and Corporate Markets as part of Elsevier's Global Communications.

Responsibilities

• Serving as a member of the Global Communications team
• learning about trends, product developments and AI solutions in healthcare and medical/nursing education.
• Working with senior business leaders across Health Markets.
• Collaborating with peers across Global Communications and have opportunities to learn and advance your career.
• Supporting the development and delivery of internal communications, including business leader comms, change comms, employee engagement campaigns, global townhalls, senior leader engagements, content development, presentations, script writing and measurement/reporting.
• Working closely with the central Internal Communications Team at the enterprise level on planning and key activities and join the Internal Communications Network (ICN) where connections, ideas and best practices are shared amongst internal communication practitioners across the company.

Requirements

• Have a university degree in Communications or related field preferred with a minimum of 8 years working experience in communications, journalism, public relations, brand/marketing/advertising or corporate/public affairs.
• Possess superb written and verbal communications skills, including mastery of various writing formats with expertise in editing.
• Have proven experience in developing and managing omni-channel global internal communications campaigns and impactful content. Experience working in an innovative healthcare setting preferred.
• Display exceptional knowledge of latest communications platforms and technology, including GenAI.
• Have interest and understanding of cultures and how to connect with a global audience.
• Experience in developing and delivering high-impact employee communications that drive culture.
• Demonstrated skills in presentation and written communications and an innate understanding of how to connect with an audience.
• Have an understanding of the application of metrics and data, as well as translating analytics into actionable insights.
• Demonstrated ability to effectively establish, lead and maintain collaborative and cooperative working relationships both within and outside of the organization
• Deploy exceptional organizational skills; shows agility at adapting strategies and tactics.
• Able to manage priorities in a fast-paced environment.

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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