Unified Communications/Skype Operations Analyst

Company Description

Krg Tech inc

661 558 0000* 509

Job Description

Job Title: Unified Communications/Skype Operations Analyst

Location: Plano, TX

Duration: Contract

Job Description:

1. Skype for Business Server / Lync client support (PC, Mac and mobile)
2. Skype for Business Server / Lync video room systems support
3. Support of Polycom or Cisco Skype integrated devices
4. Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability
5. Skype for Business / Lync application patching
6. Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required
7. Reporting, monitoring and Analytics – generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager (SCCM) alerting

Additional Information

All your information will be kept confidential according to EEO guidelines.