Corporate Affairs Program Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Program Manager for the Corporate Affairs Team, you will drive the delivery of our strategic initiatives, ensuring the scope, resources, stakeholders and critical partners are aligned through the entire lifecycle of a program. Working across the Corporate Affairs team, and with other functions as needed, this role will ensure success and value of critical projects across sustainability, social impact and government affairs. The role will play a critical role in driving projects such as Sustainability and ESG reporting process across the company, objectives and key results tracking, new software and program roll outs, process change work, as well as support special projects such as the Docusign for Nonprofits initiative, science-based targets plan implementation, government affairs policy program management and project management of the company’s Impact Report.

This role requires a candidate with a strategic approach to program management as well as experience with building new programs and successful change management in a matrixed organization. They will be results-driven and action oriented, with a strong business acumen and the ability to multitask, prioritize and manage stakeholder expectations at scale.

This position is an individual contributor role reporting to the Vice President, Corporate Affairs.

Responsibility

• Deliver internal consulting-type work for projects aligned to our overall strategic priorities

• Develop project objectives, scope, completion criteria and success metrics, involving all relevant stakeholders

• Lead change management across internal resources for the flawless execution of projects, managing dependencies between teams

• Anticipate bottlenecks and support escalation management by maintaining an overview of our transformation and strategic project progress and trade-offs

• Create and maintain comprehensive project documentation, including status reports, meeting notes and action items

• Provide accurate, thorough and timely reporting and communication of progress against projects, and programs

• Manage and optimize the corporate affairs budget across program priorities

• Evaluate existing processes, drive process improvement and share best practices to improve efficiency and effectiveness

• Support preparation of materials for key governance or stakeholder meetings, including data and input from relevant sources in the wider team

• Assist with ad hoc requests and projects for the Corporate Affairs team

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree or equivalent work experience
• Experience with GTM program management, ESG reporting, and/or corporate reporting
• 8+ years project and program management experience supporting corporate and reporting initiatives
• Experience working with ESG data and reports in Google Suite and sustainability reporting platforms
• Experience working in virtual environment, supporting teams across multiple regions, time zones, and cultures across the world
  
  

Preferred

• A strong portfolio that demonstrates problem solving and analytical skills, change management and strategic communications and content development to deliver business impact
• Ability to develop strong cross-team relationships and partnerships, driving action and execution without direct authority
• Experience leveraging AI to improve systems and processes for project management and reporting
• Proven ability to simultaneously manage multiple complex project plans and competing priorities for stakeholders, leadership and cross-functional teams
• Ability to identify and solve blockers and challenges in a matrixed and fast moving environment
• Highly organized, detail oriented and able to work with a great deal of autonomy
• Experience identifying and driving the right strategic path forward and guiding teams to solutions
• Dedicated, flexible, accountable, and able to respond rapidly to issues and manage complex situations with high business impact
• Strong written and verbal communication skills; able to facilitate meetings, lead team events and meetings, and communicate effectively with senior leadership
• Located in based San Francisco, CA/Bay Area

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $126,900.00 - $197,800.00 base salary

Illinois and Colorado: $120,800.00 - $166,100.00 base salary

Washington, New Jersey and New York (including NYC metro area): $120,800.00 - $174,525.00 base salary

Washington DC: $126,900.00 - $174,525.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster