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Senior Internal Communications Business Partner

SouthernWaterServices
Full-time
Remote
United Kingdom
Internal Communications

Closing Date

2025-05-16

Senior Internal Communications Business Partner 
Location: Hybrid – Durrington & home 
Contract Type: Permanent 
Hours: 37 hours per week, Monday to Friday (with some out-of-hours and weekend responsibilities) 
Salary: Competitive + benefits package 

 

Connect, Inspire, and Engage at Southern Water 
At Southern Water, we’re on a bold transformation journey, investing £7.8 billion between 2025 and 2030 to deliver a more sustainable, resilient, and customer-first water service for the South East. But this transformation isn’t just about infrastructure, it’s about people. And that’s where you come in. We’re seeking a strategic and creative Internal Communications Business Partner to help ensure every one of our employees whether on the frontline, out in the field, or behind the scenes feels informed, inspired, and connected. 

You’ll be the trusted communications partner to senior leaders, working closely with our Executive and their teams to shape and deliver engaging, clear, and consistent internal messages that reflect our values and strategic goals. From crisis response and business updates to culture-building and change communications, you’ll play a pivotal role in uniting our workforce behind our purpose. 

 

Why This Role? 
This is more than a communications job, it’s an opportunity to influence how thousands of people feel about their work every single day. You’ll develop strategies, lead compelling campaigns, and create content that cuts through. From digital screens to depot briefings, mobile apps to manager toolkits, you’ll find innovative ways to reach and resonate with all colleagues, especially those without daily digital access. 

Working at the heart of the Corporate Affairs team, you’ll also collaborate across media, public affairs, and community engagement to ensure our internal and external voices are always aligned. As Deputy to the Head of Internal Communications, you’ll help shape the future of our internal comms strategy and step into leadership as needed. 

 

About You 
You’re a passionate storyteller and strategic thinker with a proven track record in communications, ideally within internal comms and/or crisis comms. You understand the power of great communication to drive culture, clarity, and connection. You know how to engage everyone from senior leaders to depot-based teams, and you’re confident advising and influencing at the highest levels. 

 

What You’ll Bring: 

  • Solid communications background, ideally within a large or complex organisation with a significant frontline workforce 

  • Excellent writing and editing skills with a flair for storytelling 

  • Confidence in working closely with senior leaders and managing stakeholder relationships 

  • A creative approach to content creation and campaign development 

  • Experience in crisis and change communications 

  • Familiarity with a range of internal comms tools (e.g., mobile apps, digital signage, collaboration platforms) 

  • A strategic mindset with the ability to juggle multiple priorities under pressure 

  • A collaborative spirit and a passion for employee engagement 

 

What We Offer: 

  • Competitive salary and comprehensive benefits package 

  • Hybrid working with flexibility to support work-life balance 

  • The chance to shape communications in a vital, future-focused industry 

  • A collaborative and supportive team culture 

  • Real opportunities for development and progression 

 

Ready to Help Shape a More Connected Southern Water? 
If you believe great communication can transform culture, boost engagement, and connect people to purpose—this is your chance to make a real impact. Join us and help ensure every voice at Southern Water feels heard, valued, and informed. 

#LI-JC1 #LI-Remote #LI-Hybrid